I didn’t drive the first day I downloaded the Root app, so by the next day I was totally chomping at the bit to see it in action. My first drive with the app on was a quick two-mile round trip to take my kiddos to school in the morning. I made the drive and checked my phone when I got home. Nothing. So, I took a nap and checked it an hour or so later. (In my defense, I worked until 3am that morning, so I’m not a total bum. lol)
Second TripMy second trip of the day was to an appointment about ten minutes away by freeway. I tossed my purse with my phone in it on the passenger seat and headed out. I drove insanely cautiously in the slow lane (which travels at a minimum of about 70mph here in the Phoenix area if you don’t want to be rear-ended). Midway there, I realized I had some pretty ferocious dragon breath and decided to fish some gum out of my purse, but the gum was elusive, and I started shaking my purse about trying to dislodge it from its hiding place… that’s when it hit me. OMG the app probably thinks I’m on a crash course ramming into everything in sight, when really, my eyes are still on the road (HONEST!) and I’m driving well. Shoot! It’s barely into the first day and they’ve got enough data to unequivocally know I’m a menace to society. Forget any potential savings… I’ll be lucky if they don’t alert the authorities about the madwoman cruising through the Phoenix suburbs. I reluctantly give up on the gum and continue on to my destination, giving my phone sideways glances as I go, curious to know if I’ve already been denied, but too afraid to look at my phone and be labeled as a bad driver for touching it while the vehicle is in motion. Upon my arrival, I check my phone anxiously… nothing. By the time I left my appointment 90 minutes later, still nothing. And when I got back home, even still more nothing. Come on, Root! Don’t give me the silent treatment! It wasn’t until later in the day that the app updated my timeline. 3-4 Weeks to Go! Third TripIn the evening, I hit the grocery store and decided to go visit a friend who lives about 20 minutes away. I almost never drive as much as I did this day, let alone in the evening hours. I’m a bit of a recluse. Traffic was touch and go. Even if you allow ample stopping distance on the freeway here, people will still cut you off or slam on their brakes because they realize at the last minute they’re supposed to be taking an exit or whatever. I seriously began to wonder if I should even be on the freeways at all while the test drive was underway, but then quickly realized there was no way on earth I could avoid them for a whole month. Email to Customer ServiceBy the end of the day, I was seriously starting to wonder if everything I had ever done or known about driving was wrong. I had also begun to worry if my phone was my new arch nemesis. Could the tech be trusted? Did I already ruin it by jostling my purse? Using the speakerphone while I was in a parking lot? Driving on the freeway? Did it matter that the phone was on the seat next to me during the first drive, in my purse for the second, and in my back pocket while I drove to the store? Surely these things mattered and impacted the tech inside the phone somehow. Maybe I needed one of those fancy holders like Lyft drivers have. Or maybe, I should give up driving altogether. I emailed customer service to ask them all this, and also just how much damage would happen to my non-existent score if I passed my phone off to my kids while I was driving… I mean, if the app can tell who the driver is, can it tell when it’s not me holding my phone? Paranoia had set in.
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